What is our cancellation policy?
You can see our policy on our website (Terms & Conditions) but below you will find the shorter version.
Cancellation Policy for day tours, half-day tours, and transfers
☼ Cancellations made greater than 60 days before the scheduled tour date will be fully refunded minus service fees as mentioned below.
☼ Cancellations made between 60 to 30 days before the scheduled tour date will be refunded 75% of the agreed total tour fee minus service fees.
☼ Cancellations made between 30 to 7 days before the scheduled tour date will be refunded 50% of the agreed total tour fee minus service fees.
☼ Cancellations made 7 days or less before the scheduled tour date will incur a 100% charge.
EXPENSES: Additionally to the above but only after the 60-day full refund period, all of Eudaimonia’s expenses agreed upon through the email exchange of communication concerning or are part of the day or half-day tours or transfers, such as site tickets, train/boat tickets, or any other bookings for the client (wine tasting, restaurants, etc) will be deducted from the amount to be refunded. This will be an amount of approximately 15%-20% of the total tour cost.
SERVICE FEE: Finally, a service fee of 9% (of the total amount agreed) will also be deducted from any refundable amount including the 60-day full refund case. This corresponds to the time spent on the client’s booking.
The cancellation policy will be “more Strict” in the case of multi-day tours when there are booked hotels and other services.
Cancellation Policy for multi-day tours (at least one night stay/overnight or more):
☼ Cancellations made greater than 90 days before the scheduled tour date will be fully refunded minus expenses and services fees as mentioned below.
☼ Cancellations made between 90 to 60 days before the scheduled tour date will be refunded 75% of the agreed total tour fee minus expenses and services fees.
☼ Cancellations made between 60 to 30 days before the scheduled tour date will be refunded 50% of the agreed total tour fee minus expenses and services fees.
☼ Cancellations made 30 days before the scheduled tour date will incur a 100% charge.
EXPENSES: Additionally to the above, but only after the 90-day full refund period, all of Eudaimonia’s expenses agreed upon through the email exchange of communication concerning or are part of any multiday tour, such as site tickets, train/boat tickets, hotels booked for the client, or any other bookings (wine tasting, restaurants, etc), will be deducted from any amount to be refunded. This will be an amount of approximately 25%-30% of the total tour cost.
SERVICE FEE: Finally, a service fee of 18% of the total amount agreed will also be deducted from any refundable amount including the 90-day full refund case. This corresponds to the time spent on the client’s booking.
☼ Please, explore our FAQs Not 4 Dummies section to see all our FAQs. It contains a wealth of knowledge for the first time but also the experienced visitor of Greece.
