Mystras Castle Town, Sparta & Museum of Olive Oil – Day Tour from Athens or Nafplio with Traditional Lunch with the Locals

‘Eudaimonia’ is the trading name of Eudaimonia Private Tours of Greece, a tour provider officially registered under the Greek National Tourism Organization with business license number: 1245E70000044101. The ‘client’ or ‘customer’ is the person or persons who have made a confirmed booking with Eudaimonia.

CANCELLATION POLICY FOR TOURS AND SERVICES

For booking submitted after January 1, 2021

(A) Cancellation Policy for day or half-day tours:

☼ Cancellations made greater than 15 days prior to the scheduled tour date will be fully refunded.

☼ Cancellations made between 7 to 15 days prior to the scheduled tour date will be refunded 80% of the agreed total tour fee.

☼ Cancellations made between 7 days to 48 hours prior to the scheduled tour date will be refunded 50% of the agreed total tour fee.

☼ Cancellations made 48 hours prior to the scheduled tour date will incur a 100% charge.

Any of Eudaimonia’s costs such as site tickets or train tickets for the client will be deducted from the amount to be refunded. There will also be a 10% service fee deducted from any refundable amount including the 30-day full refund case.

(B) Cancellation Policy for multi-day tours that include accommodation:

☼ Cancellations made greater than 30 days prior to the scheduled tour date will be fully refunded.

☼ Cancellations made between 15 to 30 days prior to the scheduled tour date will be refunded 80% of the agreed total tour fee.

☼ Cancellations made between 15 to 7 days prior to the scheduled tour date will be refunded 50% of the agreed total tour fee.

☼ Cancellations made 7 days prior to the scheduled tour date will incur a 100% charge.

All of Eudaimonia’s third-party expenses concerning any multiday tour, such as site tickets, train tickets, and hotels booked for the client will be deducted from the amount to be refunded after the initial 30-day full refund period. However, there will be a 5% service fee deducted from any refundable amount including the 30-day full refund case.

Special client-specific arrangements:

If any specific client’s payment (full or partial) or email communication/agreement for a tour is labeled or mentioned as “non-refundable”, this will precede any other interpretations made from this cancellation policy, and it is only at Eudaimonia’s discretion to refund fully, partly, or not at all, even under certain conditions including “Force Majeure”. Therefore, it is the specific written (email) agreement between the client and Eudaimonia that precedes this cancellation policy and determines the agreed cancellation for each client.

Other issues:

Eudaimonia reserves the right to make subtle changes to tour itineraries. Eudaimonia reserves the right to substitute vehicles and/or drivers should they arise. Eudaimonia reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control. Should change and/or cancellation prove necessary we will give you reasonable notice thereof, in the circumstances, & where available, offer you a comparable alternative. If an alternative is not available or acceptable you will be entitled to either a full refund or monies paid by you to us or you can transfer to another Eudaimonia tour without payment of any transfer fee.

Eudaimonia is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any tour departure.

The client’s booking does not cover travel insurance. Eudaimonia strongly recommends that the client purchases travel insurance.

Dietary requirements must be requested from clients and forwarded at the time of booking or at least one week before the tour.

Eudaimonia encourages all clients to communicate as early as possible concerning cancellation issues which can allow the agency to offer a better refund – partial or full- to a client despite the standard policy described in this document. This is a decision to be made entirely by Eudaimonia in an effort to better serve the client.

VALIDITY

The above terms and conditions are valid for all bookings submitted after January 1, 2021.

Any tours booked/submitted on previous dates are subject to the initially agreed terms shown in the corresponding communication/email which, in all cases, would have been “non-refundable”. However, following the COVID-19 issues, under local Greek government law, we offer credit for the rescheduling of such tours until December 31st, 2021, under the local Greek government directives [13.04.2020 ΠΝΠ (ΦΕΚ Α’, 84)].

Any disputes will be resolved by the Greek legal system and its laws without the need for any arbitration.

The Client agrees to all the above when booking any of Eudaimonia’s tours and services.