Cancellation of a booking by the client
The client must notify Eudaimonia by e-mail. Cancellation charges are calculated based on the day of the e-mail notification as shown below:
>> Over 60 days with a 10% cancellation fee to be charged
>> Between 60-30 days with a 30% cancellation fee to be charged
>> Under 30 days with a 100% cancellation fee to be charged
If the client wishes to change to an alternative departure date or tour, this can be requested at any time before the day of the tour but it is subject to availability and possibly extra cost due to administration fees and charges or non-refundable deposits which have been paid to third party suppliers (accommodation, etc).
All bank transfers of the refunding or payment process are to be paid by the client.
Cancellation of a tour by Eudaimonia
- If a tour is cancelled by Eudaimonia, we will offer a full refund, or alternative travel arrangements and the client decides what is preferred. In this case, no incidental or consequential expenses will be paid by Eudaimonia.
- If access to any area or site is prohibited for reasons beyond Eudaimonia’s control the client will be entitled to a refund only if Eudaimonia can’t offer alternative services.